Course 803, Administering Microsoft Windows NT 4.0, or equivalent
skills and knowledge including:
Creating and administering user and group accounts.
Troubleshooting problems that prevent users from logging on to
a network; managing network resources.
Setting up and administering permissions for files and folders.
Taking ownership of folders.
Troubleshooting when users are unable to gain access to disk resources.
Setting up a printing environment.
Administering printers.
Troubleshooting printing problems.
Monitoring network resources.
Backing up and restoring files and folders.
Administering the Windows NT Server and Windows NT Workstation
operating systems in real-world situations.
Course 922, Supporting Microsoft Windows NT 4.0 Core Technologies,
or equivalent skills and knowledge including:
Installing and configuring Windows NT.
Creating and implementing system policies.
Creating and managing partitions, file systems, and fault-tolerant
volumes.
Supporting running applications under Windows NT.
Identifying network components and describing their function on
a Windows NT-based computer.
Installing and configuring network transport protocols.
Installing and configuring network services on Windows NT Server.
Implementing remote access service (RAS).
Installing client software.
Implementing and troubleshooting directory replication.
Recognizing problems related to the boot process.
Determining the appropriate action to take for common problems.
A thorough understanding of DHCP, WINS, and Internet Protocol (IP)
subnetting and routing.
Experience supporting networks and end users for a minimum of one
year.
TCP/IP experience for one year.
The course materials, lectures, and lab exercises are in English.
To benefit fully from the instruction, students need an understanding
of the English language and completion of the prerequisites.
Each student will receive a pre-reading assignment of Module
1 and Module 2 prior to class dates
WEEK ONE
Module 1: Installing or Upgrading to Windows 2000
Preparing for Installation
Installing Windows 2000 Professional from a Compact Disc
Installing Windows 2000 Advanced Server from a Compact Disc
Upgrading to Windows 2000 Professional
Upgrading to Windows 2000 Advanced Server
Identifying Setup Errors
Lab A: Installing Windows 2000
Module 2: Configuring the Windows 2000 Environment
Configuring and Managing Hardware
Configuring Display Options
Configuring System Settings
Configuring the Desktop Environment
Configuring Internet Options for Client Computers
Lab A: Creating and Using Hardware Profiles
Lab B: Modifying Startup and Recovery Options
Lab C: Configuring Internet Options
Module 3: Connecting Windows 2000-based Clients to
Networks
Windows 2000 Connectivity
Connecting to a Microsoft Network
Connecting to a Novell NetWare Network
Lab A: Configuring and Testing IP Addresses
Lab B: Installing and Configuring Gateway (and Client) Services
for NetWare
Module 4: Creating and Managing User Accounts
Introduction to User Accounts
Guidelines for New User Accounts
Creating Local User Accounts
Creating and Configuring Domain User Accounts
Setting Properties for Domain User Accounts
Customizing User Settings with User Profiles
Best Practices
Lab A: Creating Local User Accounts
Lab B: Creating and Modifying Domain User Accounts
Module 5: Managing Access to Resources by Using Groups
Introduction to Windows 2000 Groups
Implementing Groups in a Workgroup
Implementing Groups in a Domain
Best Practices
Lab A: Creating a Global Group
Module 6: Managing Data by Using NTFS
Introduction to NTFS Permissions
How Windows 2000 Applies NTFS Permissions
Using NTFS Permissions
Using Special NTFS Permissions
Compressing Data on an NTFS Partition
Configuring Disk Quotas on NTFS Partitions
Securing Data by Using EFS
Lab A: Using NTFS Permissions
Lab B: Configuring Disk Compression and Quotas
Lab C: Securing Files by Using EFS
Module 7: Monitoring and Optimizing Performance in
Windows 2000
Monitoring Event Logs
Using Task Manager to Monitor System Resources
Using System Monitor to Monitor System Performance
Using Alerts
Optimizing Performance
Lab A: Using Task Manager and Event Viewer
Lab B: Monitoring System Performance
Module 8: Implementing Security in Windows 2000
Securing Desktops and Services by Using Security Policies
Auditing Access to System Resources
Lab A: Configuring Windows 2000 Security Settings
Lab B: Configuring Auditing
Module 9: Configuring Printing
Introduction to Windows 2000 Printing
Adding a Printer
Configuring a Network Printer
Configuring Internet Printing
Lab A: Installing Printers on a Print Server
Lab B: Installing a Client Printer and Managing Printers
Module 10: Configuring Windows 2000 for Mobile Computing
Configuring Hardware for Mobile Computing
Configuring Power Management Options for Mobile Computing
Making Files Available for Offline Use
Connecting to Networks and Computers
Identifying Solutions to Mobile Computing Problems
Lab A: Configuring Power Management Options
Lab B: Configuring Offline Files
Module 11: Configuring and Managing Disks
Windows 2000 Disk Types
Creating Partitions on a Basic Disk
Creating Volumes on a Dynamic Disk
Performing Common Disk Management Tasks
Best Practices
Lab A: Working with Dynamic Disks
Lab B: Creating and Mounting a New Volume
Module 12: Implementing Disaster Protection
Introduction to Disaster Protection
Configuring an Uninterruptible Power Supply
Implementing Fault Tolerance by Using RAID
Backing Up and Restoring Data
Using Disaster Recovery Tools
Lab A: Implementing Fault-Tolerant Volumes
Lab B: Backing Up and Restoring System State Data
Module 13: Installing and Configuring Terminal Services
Introduction to Terminal Services
Planning the Installation
Installing Terminal Services
Configuring Terminal Services
Establishing a Terminal Session
Configuring Session Settings
Installing Applications on a Terminal Server
Lab A: Installing Terminal Services
Lab B: Installing an Application
Module 14: Implementing Windows 2000 Clients
Deploying Windows 2000
Performing a Manual Network Installation
Customizing Installations and Upgrades by Using Switches
Installing Windows 2000 Using the Setup Manager Wizard
Using Disk Duplication
Installing Windows 2000 Using RIS
Troubleshooting Windows 2000 Setup
Lab A: Creating an Answer File for an Unattended Installation
Lab B: Running the System Preparation Tool
Module 15: Implementing Windows 2000-based Servers
Common Implementation Features
Implementing a File Server
Implementing a Print Server
Implementing an Application Server
Implementing a Web Server
Routine Administration Tasks
WEEK 2
Module 5: Examining Network Protocols
Introduction to Protocols
Protocols and Data Transmissions
Common Protocols
Other Communication Protocols
Remote Access Protocols
Lab A: Identifying Protocol Capabilities
Module 6: Examining TCP/IP
Introduction to TCP/IP
TCP/IP Protocol Suite
Name Resolution
Examining the Data Transfer Process
Routing Data
Lab A: Using TCP/IP Utilities
Lab B: Identifying Processes and Protocols in TCP/IP
Module 7: Examining IP Addressing
Classful IP Addressing
Subnetting a Network
Planning IP Addressing
Assigning TCP/IP Addresses
Lab A: Determining Class Addresses and Subnet Masks
Lab B: Identifying Valid IP Addresses
Lab C: Examining the Configuration of TCP/IP
Module 8: Optimizing IP Address Allocation
Classless Inter-Domain Routing (CIDR)
Binary IP Addresses
Binary Subnet Masks
IP Address Allocation Using CIDR
Lab A: Using Calculator to Convert Decimal and Binary Numbers
Lab B: Determining Local and Remote Destinations
Lab C: Allocating IP Addresses
Module 6: Configuring Network Security by Using IPSec
Introduction to IPSec
Implementing IPSec
Configuring TCP/IP for Server Security
Troubleshooting Network Protocol Security
Lab A: Configuring TCP/IP for Secure Connections by Using IPSec
Module 7: Configuring Remote Access
Examining Remote Access in Windows 2000
Configuring Inbound Connections
Configuring Outbound Connections
Configuring Multilink Connections
Configuring Authentication Protocols
Configuring Encryption Protocols
Configuring Routing and Remote Access for DHCP Integration
Lab A: Configuring a VPN Connection
Module 8: Supporting Remote Access to a Network
Examining Remote Access Policies
Examining Remote Access Policy Evaluation
Creating a Remote Access Policy
Troubleshooting Remote Access
Lab A: Creating a Remote Access Policy and Profile
Lab B: Troubleshooting Remote Access
Module 9: Extending Remote Access Capabilities by Using
IAS
Introduction to IAS
Installing and Configuring IAS
Lab A: Configuring Internet Authentication Service
Module 10: Configuring a Windows 2000-Based Server
As a Router
Overview of Routers and Routing Tables
Configuring Network Connections
Enabling Routing by Using Routing and Remote Access
Configuring Static Routes
Configuring a Routing Interface
Implementing Demand-Dial Routing
Configuring the Routing Information Protocol
Lab A: Configuring Windows 2000 As a Static Router
Lab B: Configuring a Windows 2000-Based Router
Module 11: Configuring Internet Access for a Network
Options for Connecting a Network to the Internet
Configuring Internet Access by Using a Router
Configuring Internet Access by Using NAT
Lab A: Configuring Internet Access by Using NAT
Module 12: Configuring a Web Server Overview of Microsoft
Internet Information Services (IIS)
Preparing for an IIS Installation
Installing IIS
Configuring a Web Site
Administering IIS
Troubleshooting IIS
Lab A: Configuring a Web Server
WEEK 3
Module 1: Introduction to Active Directory in Windows
2000
Introduction to Active Directory
Active Directory Logical Structure
Active Directory Physical Structure
Methods for Administering a Windows 2000 Network
Module 2: Implementing DNS to Support Active Directory
Introduction to the Role of DNS in Active Directory
DNS and Active Directory
DNS Name Resolution in Active Directory
Active Directory Integrated Zones
Installing and Configuring DNS to Support Active Directory
Lab A: Installing and Configuring DNS to Support Active Directory
Module 3: Creating a Windows 2000 Domain
Introduction to Creating a Windows 2000 Domain
Installing Active Directory
The Active Directory Installation Process
Examining the Default Structure of Active Directory
Performing Post Active Directory Installation Tasks
Troubleshooting the Installation of Active Directory
Removing Active Directory
Lab A: Creating a Windows 2000 Domain
Lab B: Performing Post Active Directory Installation Tasks
Module 5: Publishing Resources in Active Directory
Introduction to Publishing Resources
Setting Up and Administering Published Printers
Implementing Printer Locations
Setting Up and Administering Published Shared Folders
Comparing Published Objects and Shared Resources
Troubleshooting Published Resources
Lab A: Publishing Resources in Active Directory
Module 6: Delegating Administrative Control
Object Security in Active Directory
Controlling Access to Active Directory Objects
Delegating Administrative Control of Active Directory Objects
Customizing MMC Consoles
Setting Up Taskpads
Lab A: Delegating Administrative Control
Lab B: Creating Custom Administrative Tools
Module 7: Implementing Group Policy
Introduction to Group Policy
Group Policy Structure
Working with Group Policy Objects
How Group Policy Settings Are Applied in Active Directory
Modifying Group Policy Inheritance
Delegating Administrative Control of Group Policy
Monitoring and Troubleshooting Group Policy
Lab A: Implementing Group Policy
Lab B: Delegating Group Policy Administration
Module 8: Using Group Policy to Manage User Environments
Introduction to Managing User Environments
Introduction to Administrative Templates
Using Administrative Templates in Group Policy
Assigning Scripts in Group Policy
Using Group Policy to Redirect User Folders
Using Group Policy to Secure the User Environment
Troubleshooting User Environment Management
Lab A: Using Administrative Templates to Assign Registry-Based
Group Policy
Lab B: Using Group Policy to Assign Scripts to Users and Computers
Lab C: Implementing Folder Redirection Policy
Lab D: Implementing Security Settings by Using Group Policy
Module 9: Using Group Policy to Manage Software
Introduction to Managing Software Deployment
Windows Installer Technology
Deploying Software
Configuring Software Deployment
Maintaining Deployed Software
Removing Deployed Software
Troubleshooting Software Deployment
Lab A: Assigning and Publishing Software
Lab B: Upgrading and Removing Software
Module 10: Creating and Managing Trees and Forests
Introduction to Trees and Forests
Creating Trees and Forests
Trust Relationships in Trees and Forests
The Global Catalog
Strategies for Using Groups in Trees and Forests
Troubleshooting Creating and Managing Trees and Forests
Lab A: Creating Domain Trees and Establishing Trusts
Lab B: Using Groups in a Forest
Module 11: Managing Active Directory Replication
Introduction to Active Directory Replication
Replication Components and Processes
Replication Topology
Using Sites to Optimize Active Directory Replication
Implementing Sites to Manage Active Directory Replication
Monitoring Replication Traffic
Adjusting Replication
Troubleshooting Active Directory Replication
Lab A: Tracking Active Directory Replication
Lab B: Using Sites to Manage Active Directory Replication
Lab C: Monitoring Replication
Module 12: Managing Operations Masters
Introduction to Operations Masters
Operations Master Roles
Managing Operations Master Roles
Managing Operations Master Failures
Lab A: Managing Operations Masters
Module 13: Maintaining the Active Directory Database
Introduction to Maintaining the Active Directory Database
The Process of Modifying Data in Active Directory
The Garbage Collection Process
Backing Up Active Directory
Restoring Active Directory
Moving the Active Directory Database
Defragmenting the Active Directory Database
Lab A: Backing Up and Restoring Active Directory
Lab B: Maintaining the Active Directory Database
Module 14: Implementing an Active Directory Infrastructure
Business Scenario
Requirements for the Active Directory Infrastructure
Class Discussion: How to Implement the Active Directory Infrastructure
Lab A: Implementing the Active Directory Infrastructure
